Queen's Hospital

Queen's Hospital 2024-05-07 Person 4 5 0

Staff were kind and caring - no problems at all.

On arrival the waiting room was overflowing with patients and there was a long wait to be called through. There weren't enough seats and I had to stand for a long time.

Queen's Hospital 2024-05-05 Person 5 5 0

I was satisfied with the service and grateful that the appointment was on a Sunday as I didn't have to take time off work.

I can't think of anything at the moment

Queen's Hospital 2024-05-05 Person 5 5 0

I had a wonderful service

Nothing

Queen's Hospital 2024-05-04 Person 5 5 0

The nurse was so experienced and went through everything and really comfort me during fit in the coil .

Nothing

Queen's Hospital 2024-05-04 Person 5 5 0

Wendy phoned me to asked me if i was happy to participate. She was very helpful and explained everything.

Unfortunately when she sent me the link I couldn't access the QR code or the unique number that was required. I contacted Wendy again and she gave me my unique number to enter on the downloaded app. This worked. It might be beneficial just to give the patient the unique number at the start.

Queen's Hospital 2024-05-04 Person 5 5 0

Great staff and care

None

Queen's Hospital 2024-05-03 Person 4 5 0

All staff and doctors were very respectful. And very nice.

I think you over booked,which meant many people were moaning about the time we were all waiting. The waiting room was so full that there wasn't anywhere for people to sit.

Queen's Hospital 2024-05-03 Person 1 5 0

After waiting more than 50 minutes for an ambulance that did not arrived we run to the nearest hospital. My mum could not move , she had severe pains on the lower back ,they gave her a chair that was not comfy at all , spent hours on the waiting area with no support at all. At nearly midnight , after 11 hours waiting we have been called , the doctor was really caring and able to listen and emphasises with my mum needs. Shock to hear no doctors were available on Saturday.

I patiently waited beside my mum , I am aware there are other emergency to deal but it does not mean being left without any info or support. Lack of organisation and staff missing on the department is not acceptable . Everyone was waiting to be seen , long queues and It was absolutely unhuman.

Queen's Hospital 2024-05-03 Person 5 5 0

Thanks Becky for your kind and thoughtful medical advice. I just hope everything about the implant goes right. Much appreciated.

Nothing in my mind.

Queen's Hospital 2024-05-03 Person 5 5 0

All staff were very polite and helpful. I was seen on time fir my appointment.

Nothing